/* ═══════════════════════════════════════════════════════════════
   Case Dashboard — atq-dashboard.css
   Customer-facing support analytics layout
   Uses --cv-* design tokens from atq-tokens.css
   ═══════════════════════════════════════════════════════════════ */

/* ── Page container ── */
.atq-dash {
  max-width: 1200px;
  margin: 0 auto;
  padding: var(--cv-space-lg) var(--cv-space-md);
  font-family: var(--cv-font-family);
}

/* ── Page header ── */
.atq-dash-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: var(--cv-space-lg);
  padding-bottom: var(--cv-space-md);
  border-bottom: 2px solid var(--cv-border-default);
}
.atq-dash-header__title {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 24px;
  font-weight: 700;
  color: var(--cv-text-primary);
  margin: 0;
  letter-spacing: -0.5px;
}
.atq-dash-header__title svg { color: var(--cv-brand-primary); }
.atq-dash-header__sub {
  font-size: 14px;
  color: var(--cv-text-muted);
  margin: 4px 0 0 34px;
}

/* ── KPI stat cards ── */
.atq-dash-kpis {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: var(--cv-space-md);
  margin-bottom: var(--cv-space-lg);
}
.atq-dash-kpi {
  background: var(--cv-bg-surface);
  border: 1px solid var(--cv-border-default);
  border-radius: var(--cv-radius-md);
  padding: 20px 16px;
  text-align: center;
  box-shadow: var(--cv-shadow-sm);
  transition: box-shadow var(--cv-duration-fast) var(--cv-ease-spring),
              transform var(--cv-duration-fast) var(--cv-ease-spring);
}
.atq-dash-kpi:hover {
  box-shadow: var(--cv-shadow-md);
  transform: translateY(-2px);
}
.atq-dash-kpi__value {
  display: block;
  font-size: 32px;
  font-weight: 700;
  line-height: 1;
  margin-bottom: 6px;
}
.atq-dash-kpi__value--open     { color: var(--cv-brand-primary); }
.atq-dash-kpi__value--progress { color: #7c3aed; }
.atq-dash-kpi__value--hold     { color: var(--cv-color-warning); }
.atq-dash-kpi__value--resolved { color: var(--cv-color-success); }
.atq-dash-kpi__value--total    { color: var(--cv-text-primary); }
.atq-dash-kpi__value--sla      { color: var(--cv-color-success); }
.atq-dash-kpi__label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: var(--cv-text-muted);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

/* ── Section containers ── */
.atq-dash-section {
  background: var(--cv-bg-surface);
  border: 1px solid var(--cv-border-default);
  border-radius: var(--cv-radius-md);
  padding: var(--cv-space-lg);
  margin-bottom: var(--cv-space-lg);
  box-shadow: var(--cv-shadow-sm);
}
.atq-dash-section__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: var(--cv-space-md);
  padding-bottom: 12px;
  border-bottom: 2px solid var(--cv-brand-primary);
}
.atq-dash-section__title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 16px;
  font-weight: 700;
  color: var(--cv-text-primary);
  margin: 0;
}
.atq-dash-section__title svg { color: var(--cv-brand-primary); }
.atq-dash-section__link {
  font-size: 13px;
  font-weight: 600;
  color: var(--cv-brand-primary);
  text-decoration: none;
}
.atq-dash-section__link:hover { text-decoration: underline; }

/* ── Power BI embed container ── */
.atq-dash-pbi {
  min-height: 480px;
  border-radius: var(--cv-radius-sm);
  overflow: hidden;
}
.atq-dash-pbi iframe {
  width: 100%;
  min-height: 480px;
  border: none;
}
.atq-dash-pbi__placeholder {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  min-height: 480px;
  background: var(--cv-bg-raised);
  border: 2px dashed var(--cv-border-default);
  border-radius: var(--cv-radius-sm);
  color: var(--cv-text-muted);
  font-size: 14px;
  gap: 12px;
}

/* ── Recent cases table ── */
.atq-dash-table-wrap { overflow-x: auto; }
.atq-dash-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
.atq-dash-table th {
  text-align: left;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--cv-text-muted);
  padding: 10px 12px;
  border-bottom: 2px solid var(--cv-border-default);
  white-space: nowrap;
}
.atq-dash-table td {
  padding: 12px;
  border-bottom: 1px solid var(--cv-border-light);
  color: var(--cv-text-primary);
  vertical-align: middle;
}
.atq-dash-table tbody tr:hover { background: var(--cv-bg-raised); }
.atq-dash-table__link {
  font-weight: 600;
  color: var(--cv-brand-primary);
  text-decoration: none;
  white-space: nowrap;
}
.atq-dash-table__link:hover { text-decoration: underline; }
.atq-dash-table__title { max-width: 260px; }
.atq-dash-table__date {
  white-space: nowrap;
  color: var(--cv-text-muted);
  font-size: 12px;
}
.atq-dash-table__empty {
  text-align: center;
  padding: 40px 12px !important;
  color: var(--cv-text-muted);
  font-style: italic;
}

/* ── Status badges ── */
.atq-dash-status {
  display: inline-block;
  padding: 3px 10px;
  border-radius: var(--cv-radius-pill);
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}
.atq-dash-status--progress  { background: rgba(37,99,235,0.1); color: #2563eb; }
.atq-dash-status--hold      { background: rgba(217,119,6,0.1); color: #b45309; }
.atq-dash-status--waiting   { background: rgba(217,119,6,0.08); color: #92400e; }
.atq-dash-status--research  { background: rgba(124,58,237,0.1); color: #7c3aed; }
.atq-dash-status--open      { background: rgba(37,99,235,0.08); color: #1d4ed8; }
.atq-dash-status--resolved  { background: rgba(5,150,105,0.1); color: #059669; }
.atq-dash-status--cancelled { background: rgba(220,38,38,0.08); color: #dc2626; }

/* ── Case type badges ── */
.atq-dash-badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: var(--cv-radius-pill);
  font-size: 11px;
  font-weight: 600;
  background: var(--cv-bg-raised);
  color: var(--cv-text-secondary);
  white-space: nowrap;
}
.atq-dash-badge--incident { background: rgba(220,38,38,0.08); color: #dc2626; }
.atq-dash-badge--sr       { background: rgba(37,99,235,0.08); color: #2563eb; }
.atq-dash-badge--problem  { background: rgba(217,119,6,0.08); color: #b45309; }
.atq-dash-badge--change   { background: rgba(124,58,237,0.08); color: #7c3aed; }
.atq-dash-badge--access   { background: rgba(5,150,105,0.08); color: #059669; }

/* ── Priority indicators ── */
.atq-dash-priority {
  display: inline-block;
  padding: 3px 10px;
  border-radius: var(--cv-radius-pill);
  font-size: 11px;
  font-weight: 700;
  white-space: nowrap;
}
.atq-dash-priority--critical { background: #dc2626; color: #fff; }
.atq-dash-priority--high     { background: rgba(220,38,38,0.12); color: #dc2626; }
.atq-dash-priority--medium   { background: rgba(217,119,6,0.1); color: #b45309; }
.atq-dash-priority--low      { background: rgba(5,150,105,0.08); color: #059669; }

/* ── SLA indicators ── */
.atq-dash-sla { font-size: 16px; font-weight: 700; }
.atq-dash-sla--met      { color: var(--cv-color-success); }
.atq-dash-sla--breached  { color: var(--cv-color-danger); }
.atq-dash-sla--active    { color: var(--cv-brand-primary); }
.atq-dash-sla--warning   { color: var(--cv-color-warning); }
.atq-dash-sla--na        { color: var(--cv-text-muted); font-weight: 400; }

/* ── Responsive ── */
@media (max-width: 1024px) {
  .atq-dash-kpis { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 768px) {
  .atq-dash-kpis { grid-template-columns: repeat(2, 1fr); }
  .atq-dash-kpi__value { font-size: 26px; }
  .atq-dash-header__title { font-size: 20px; }
  .atq-dash-header__sub { margin-left: 0; }
  .atq-dash-section { padding: var(--cv-space-md); }
}
@media (max-width: 480px) {
  .atq-dash { padding: var(--cv-space-md) var(--cv-space-sm); }
  .atq-dash-kpis { grid-template-columns: 1fr 1fr; gap: var(--cv-space-sm); }
  .atq-dash-kpi { padding: 14px 10px; }
  .atq-dash-kpi__value { font-size: 22px; }
}

/* ── Dark mode ── */
[data-theme="dark"] .atq-dash-kpi,
[data-theme="dark"] .atq-dash-section {
  background: #1e293b;
  border-color: #334155;
}
[data-theme="dark"] .atq-dash-table tbody tr:hover { background: #334155; }
[data-theme="dark"] .atq-dash-pbi__placeholder {
  background: #1e293b;
  border-color: #334155;
}
[data-theme="dark"] .atq-dash-header { border-color: #334155; }